Grand arena championship match making mismatch.

[doosbek1]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? OnePlus 6t
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 961-248-195
What type of issue do you have? Other
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Mismatching of team in grand arena. Very unbalanced.
Steps: How can we find the bug ourselves? Look at below pictures
Connection Type Wifi
Please select your region Other
Country South Africa

‌

Opponent in Ga pool. Is a higher devision. Has 3 g13 and Malek. Also over 700k more gp. Nobody else stands a chance against him. Go back to the old match making. This one sucks.

[EA_HighCommand · Accepted solution]

Hi @doosbek1,

Grand Arena Championship matchmaking is determined by viable GP, not overall GP. The overall character GP is no longer a good indicator for the matchmaking. We still keep an eye on the matchmaking and will make adjustments if required.

[DarthKatk]

Totally agree with everything said. The current matchmaking is way worse than it ever was before. You are currently just punishing players.

Why even introduce divisions if we still have to do cross-division matches? Like really, who ever though that was a good idea should be reprimanded immediately.

Why is it "ok" for the product managers (doubt the devs are so idiotic to come up with this) that the opponents are obviously mismatched. 700k+ difference means 6-7 more proper teams for one of the players. That means possible second chances for one and not for the other. That's just plain wrong. My GA currently has two almost 4.0 mil accounts (I am in this bracket), two 4.2 mil accounts and 4 4.5+ mil accounts. How is that ok?

Why are you punishing players for having more focused roster by giving them uphill battles?

In anycase this "matchmaking" is a total mess and is just pushing more players away from the game. I'm also starting to wonder why even hassle anymore if this is how players are treated.

[EA_HighCommand · Accepted solution]

Hi @doosbek1,

Grand Arena Championship matchmaking is determined by viable GP, not overall GP. The overall character GP is no longer a good indicator for the matchmaking. We still keep an eye on the matchmaking and will make adjustments if required.

[doosbek1]

I understand how you work it out, but for my current pool. You might as well give first place away already.

[doosbek1]

More

[doosbek1]

Sorry few double pics but you get the idea.

[tom59170]

@EA_HighCommand bonjour le jeu n est toujours pas équilibré en grande arène si vous pourriez faire en fonction des pg de guildes ca serait surement plus équilibré des guildes de plus de 200 million de pg ont de meilleurs récompenses et des meilleurs Evénements il peuvent avancer plus vite qu'un joueur dans un petite guilde refaire un match contre des adversaire qui ont la même pg et qui soit dans la même puissance de guilde il faudrait merci de revoir les matchs car vous allez perdent beaucoup de joueurs merci