Grand Arena win crashes game

by rename7836
Reply

Original Post

Grand Arena win crashes game

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 6s
OS Version 12.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 221832874
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Just took 4 toons into Grand Arena battle (Traya, DN, Sion, Thrawn) in order to start chipping away at the Traya quest. I won and the game crashed and didn’t give me points for defeating the team as well as didn’t register the achievements in the quest.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

Just took 4 toons into Grand Arena battle (Traya, DN, Sion, Thrawn) in order to start chipping away at the Traya quest. I won and the game crashed and didn’t give me points for defeating the team as well as didn’t register the achievements in the quest. 

As you can see in the attached photo, those 4 toons have been used. 

F763559D-5BE0-4F94-9022-2226AE995B5E.png
1D1F364D-F0B9-44FF-83DB-4EE191C79B73.png
4D14E365-DACF-4151-86CC-EC1D8DCA67DD.png
Message 1 of 3 (261 Views)

Re: Grand Arena win crashes game

Thanks for the report. The studio is aware, and are working on it. In the meantime, they ask that everyone hold off on battling in the Grand Arena.
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/189480/grand-arena-error-code-11#latest
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 2 of 3 (240 Views)

Re: Grand Arena win crashes game

Update:

Several critical errors were identified with the first Grand Arena, so the Devs pushed an update that set the rounds to 5 minutes long, and set the 2nd place rewards equal to 1st place rewards. They then let the GA time out naturally, and launched a new one.

Hopefully the critical issues should be fixed, and this new GA will occur as expected. Every player who joined the GA should have received rewards identical to the 1st place tier, and you should sign up for the new Grand Arena.

Thanks!

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/189545/update-grand-arena-12-07-2018#late...
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 3 of 3 (192 Views)