Grand Arena hangs when entering holotable [ Edited ]

[tatoskok]

Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? Galaxy
OS Version 4.4.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 343232137
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Game hangs when I click (the second enter) "Enter" to see my vs opponent GA board/holotable. I had to restart.
Steps: How can we find the bug ourselves? Click GA. Click "Enter". Click "Enter". Game hangs.
Connection Type Wifi
Please select your region North America
Country

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Game hangs when I click (the second enter) "Enter" to see my vs opponent GA board/holotable. I had to restart. I've tried multiple times. Hangs every single time.

I can enter GA fine. I can see the "Me vs Opponent" screen. I click enter on "Me vs Opponent" then screen goes blue and spinning circle appears and never stops spinning.

[CG_MindTricks · Accepted solution]

Closing this thread to be able to keep track of any new reports. 

If you are experiencing any of the below listed issues, please reply to this thread with your Ally Code:

https://answers.ea.com/t5/Bug-Reports/Grand-Arena-Infinite-Loading-or-quot-Enter-quot-button-grayed/...

• Endless Loading screen when trying to access Grand Arena
• "Enter" button grayed out when trying to access opponent territories

[GladOS-013]

Hi, thanks for the report! Apparently there are some issues right now that they are working on:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/190075/grand-arena-auto-deploy-issues#lat...

[GurHaldan]

Still having this same problem. GA hangs when entering exactly like OP

[CG_MindTricks]

Hey and thanks for updating. We are currently looking into this issue.

[CG_MindTricks · Accepted solution]

Closing this thread to be able to keep track of any new reports. 

If you are experiencing any of the below listed issues, please reply to this thread with your Ally Code:

https://answers.ea.com/t5/Bug-Reports/Grand-Arena-Infinite-Loading-or-quot-Enter-quot-button-grayed/...

• Endless Loading screen when trying to access Grand Arena
• "Enter" button grayed out when trying to access opponent territories