Grand Arena freezing

[jkrabb1]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S10e
OS Version Android version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 522829215
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug In two separate Grand Arena matches, the game has frozen. The matches counted as losses and my squads are gone.
Steps: How can we find the bug ourselves? Play GA and see it freeze
Connection Type Mobile
Please select your region South America
Country United States

‌

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S10e
OS Version Android version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 522829215
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug My game froze during the middle of a Grand Arena matchup. The battle count as a loss and my Revan squad can no longer be used.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region South America
Country United States

‌

[nlzedthegrey]

Happens to me frequently,  costing battles, arms losses. Happens in ships and squads

[batosai334]

I just had this happen as well. Third time in 5 grand arenas.

I had been using a Moto z play 2 and thought my phone was just getting old. But now it has happened with my new Moto g power

Red tint is a filter to help me get to sleep.

[marc_van_n437]

Same here. 

[Archonurm]

Same here, in a round at least one fight crash. This is so extremely annoying. 

Why does this happen so often in grand arena and not in the normal arena?

Ally code 352-278-595.

[slavog1983]

Same here. Happens do often and I'm losing strongest teams coz of this.

[mlaciak]

Third time this same error. Ally code: 526-923-634

[hunchew]

In Arena just now.

Seems to be most often triggered by bonus actions.