Re: Grand Arena error code 11.0

by jedilord1
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Original Post

Grand Arena error code 11.0

★ Guide

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? S9+
OS Version 13.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 773-259-687
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Grand Arena error code 11.0
Steps: How can we find the bug ourselves? Test the Grand Arena code
Connection Type Mobile
Please select your region North America
Country USA

Every time I complete a Grand Arena Battle, I am given error code 11.0, in the app does a forced restart. This has happened with four battles so far, every time.

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Message 1 of 8 (659 Views)

Re: Grand Arena error code 11.0

★★★ Newbie

Same issue happened to me and other friends in my guild. Also no points are assigned after winning the battle.

Message 2 of 8 (626 Views)

Re: Grand Arena error code 11.0

★ Guide

for me exactly the same... errorcode 11.0 after winning, opponent dead but no points assigned

error.PNG

 

error1.PNG

Message 3 of 8 (615 Views)

Re: Grand Arena error code 11.0

Everyone, thanks for the reports. The studio is aware, and are working on it. In the meantime, they ask that everyone hold off on battling in the Grand Arena.
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/189480/grand-arena-error-code-11#latest
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 4 of 8 (605 Views)

Re: Grand Arena error code 11.0

★★★ Newbie

Well asking everyone to hold off is a little late...

everytime i restarted the team i beat was still defeated.  I was not paying attention to not tallying banners, so i clean killed every team on his defense already.

Message 5 of 8 (594 Views)

Re: Grand Arena error code 11.0

★★★ Newbie

Same issue here. Two battles won and no points awarded...

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Message 6 of 8 (564 Views)

Re: Grand Arena error code 11.0

★★ Apprentice

I had the same issue. Fought a battle, defeated the squad, got error and had to restart game.  Squad shows defeated but no banners issued

 

Posting here just to record the error.

ally code 

475886784

 

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Message 7 of 8 (504 Views)

Re: Grand Arena error code 11.0

Hi, thanks for the report!

Several critical errors were identified with the first Grand Arena, so the Devs pushed an update that set the rounds to 5 minutes long, and set the 2nd place rewards equal to 1st place rewards. They then let the GA time out naturally, and launched a new one.

Hopefully the critical issues should be fixed, and this new GA will occur as expected. Every player who joined the GA should have received rewards identical to the 1st place tier, and you should sign up for the new Grand Arena.

Thanks!

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/189545/update-grand-arena-12-07-2018#late...
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 8 of 8 (459 Views)