December 2018
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 7+
OS Version 12.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 352911566
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug It appears I am not in the Grand Arena even though I entered the event in the lock in phase. I believe this is because I hit level 85 after the registration phase started and proceeded to enter it. The screenshots below show chronologically what I see when in game. It’s been like this since last night, and I tried all the generic things to fix the issue to no avail (restarting, force quitting, etc.)
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States
This is what I see in the main screen
This is what I see when I click review
This is what I see when I click event rewards
December 2018
I also have a similar experience. I reached lvl 85 during lock in phase and joined my Grand Arena. The game froze up and after I reset it showed that I was in review phase for 7 days which persisted until today (1st attack phase) and I was able to attack my opponent but I was unable to assign defenders so I am going to lose this round. In the event rewards page it shows "leaderboard results will show after matchmaking" instead of showing my opponents and their points.