Help us improve Answers HQ! Take Survey No, Thanks

Re: Grand Arena battle froze with Malak

by ewokspy
Reply

Original Post

Accepted Solution

Grand Arena battle froze with Malak

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? NoxPlayer 6.2.7.1
OS Version Android 4.4.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 158-957-683
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug During my GA battle, I was unable to take a turn because there were no ability icons to select and the enemy never took a turn.
Steps: How can we find the bug ourselves? I have no idea. My best guess is that Malak caused the problem.
Connection Type Wifi
Please select your region North America
Country United States

During my GA battle, I was unable to take a turn because there were no ability icons to select and the enemy never took a turn.

pic.PNG
Message 1 of 6 (231 Views)

Accepted Solution

Re: Grand Arena battle froze with Malak

EA Live QV Team

Hi all and thank you for the reports.

 

We have flagged this for further investigation now.

View in thread

Message 5 of 6 (85 Views)

All Replies
Highlighted

Re: Grand Arena battle froze with Malak

★★★★ Newbie

Same. Mine happened right after Malak applied fear after being critically hit

E4A9203F-5DCF-471F-AC63-4E5554EA8196.jpeg
Message 2 of 6 (202 Views)

Re: Grand Arena battle froze with Malak

[ Edited ]
★★★★ Newbie

 happened to me twice!

Screenshot_2019-04-30-14-23-46-400_com.ea.game.starwarscapital_row.png
Screenshot_2019-05-02-09-10-16-194_com.ea.game.starwarscapital_row.png
Message 3 of 6 (150 Views)

Re: Grand Arena battle froze with Malak

★★★★ Newbie

https://photos.app.goo.gl/8J8b3bsRayrhyj5B 

 

Same here, will likely cost me this ga! 

 

Happened twice in a row.. 

Message 4 of 6 (121 Views)

Re: Grand Arena battle froze with Malak

EA Live QV Team

Hi all and thank you for the reports.

 

We have flagged this for further investigation now.

Message 5 of 6 (86 Views)

Re: Grand Arena battle froze with Malak

★★★★ Newbie
Mine too !!!
I should have taken first place for sure instead I lost by 20 losing my best squad and the first win bonus
Message 6 of 6 (58 Views)

GET SUPPORT AS YOU PLAY

Find and tap Contact Support in-game under Settings, or contact us on EA Help.

Contact EA Help

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help