Grand Arena Scoreboard Bug

[ash951]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Sony Xperia 5 II
OS Version Android 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 855611482
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug In Grand Arena Championships, the leaderboard for my group shows up wrong.
Steps: How can we find the bug ourselves? Go to Grand Arena Championships, click Event Rewards.
Connection Type Wifi
Please select your region Europe
Country United Kingdom

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This is happening on both of my accounts. I go into grand arena to look at the leader board for my group. It shows all eight players crammed into four slots. 

[EA_UltraSlide]

Hi @ash951 

Can you try clearing your game cache and then check this again? Please see our troubleshooting guide for more information. Hope this helps!

[sgxb2q3q4x]

I have been experiencing this issue for a long time. I think the reason it's not being tracked is because it only affects extra wide screen devices. These overlapping list views can be seen in the Territory War Rewards and in Achievements. My device is a Sony Xperia 1.

[EA_UltraSlide]

Thanks for the additional information and screenshots.

We will try to source a Sony Xperia 1 so be can reproduce this.

[ash951]

@EA_UltraSlide I have a Sony Xperia 5 II, its nothing to do with my cache, I guess for some reason the game isn't liking wide-screen devices.

[EA_UltraSlide]

Thanks for the response. We are still trying to source a device with the 21:9 aspect ratio like your Sony Xperia 1 and 5 II to test this on.