I have gone through EA Customer service for the past 5 days and was told they cannot do anything.
On Tuesday, March 29th, I received the GAC season rewards, however they were wrong. I finished the Season in Kyber 1 (see attached), but the rewards said I was ranked #-2,832 (note the impossible negative ranking - screenshot attached) in Kyber 2 (again, wrong division). To make even more confusing, the rewards I received was from an Aurodium 2 finish, not Kyber. Need help getting the right reward
Solved! Go to Solution.
Im getting the wrong rewards also
im in kyber 1,
my battles are kyber 1 league
but I have been relegated to kyber 2 rewards just after the 1st match
Hello. Did CG fix this? I experienced this same problem today, May 3, 2022. I finished in Kyber 1. But was given Aurodium 2 rewards. And my final rank was a negative number in Kyber 2.
I had the same problem.I finished in Aurodium 3,but it said that I finished in Aurodium 4.To make things worse,they sent me the rewards for Chromium 4,and not Aurodium 3.I’m hoping that I get a full compensation for this mess!
I had the same problem today.I finished Grand Arena in Aurodium 3,but it told me that I finished in Aurodium 4,obviously the wrong division.To make things worse,I only got the rewards for Chromium 4,and not Aurodium 3,as I should’ve.I’m hoping that I can get a full compensation for this mess.