Grand Arena - Indefinite Load Screen When Entering

by hyme01
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Original Post

Re: Grand Arena - Indefinite Load Screen When Entering

★★★ Newbie

Same here, tried phone, tablet and bluestacks on pc, all 3 stuck on loading. Tried also reinstalling on all 3 devices, no dice. Ally code 989-495-125

Message 21 of 62 (513 Views)
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Re: Grand Arena - Indefinite Load Screen When Entering

★★ Apprentice

I had the same problem until after the second patch - about 2-3 hours after attacking phase began. Then it infinite spinning load screen problem stopped happening to me.

Message 22 of 62 (508 Views)
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Re: Grand Arena - Indefinite Load Screen When Entering

★★★ Novice

Same Here still unfixed! 

Ally Code 489-993-514

Message 23 of 62 (490 Views)
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Re: Grand Arena - Indefinite Load Screen When Entering

★★★ Newbie


Same problem here. Since the start of the attack round I get this infinite loading screen.

 

Product: Star Wars: Galaxy of Heroes
Platform: Iphone
What type of device are you experiencing the issue with? Iphone 7
OS Version 12.1
Ally Code: 447-156-275
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Grand Arena - Indefinite Load After entering for attack phase.
Steps: How can we find the bug ourselves? Enter Grand Arena event - I can see my opponent and event rewards - enter match to see game board and it gets stuck in a loading screen.
Connection Type Wifi/Cellular (makes no difference)
Please select your region Asia
Country Japan


 

Message 24 of 62 (488 Views)
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Re: Grand Arena - Indefinite Load Screen When Entering

★★ Novice

Same here:

221-226-533

Message 25 of 62 (472 Views)
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Re: Grand Arena - Indefinite Load Screen When Entering

★★★ Newbie

Same issue

 

675746713

Message 26 of 62 (465 Views)
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Re: Grand Arena - Indefinite Load Screen When Entering

★★★ Newbie

Same issue for me

did all the steps and still not working

ally code: 917-882-361

C0C1B916-186C-4E5B-8145-BA97D2DE0FDE.png
Message 27 of 62 (452 Views)
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Re: Grand Arena - Indefinite Load Screen When Entering

★★★ Newbie

Same was able to place all my units but once the attack phase began I get  a loading screen.   Did all the normal troubleshooting steps listed above. 

Message 28 of 62 (440 Views)
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Re: Grand Arena - Indefinite Load Screen When Entering

★★★ Newbie
Ally code 757-799-245
Message 29 of 62 (434 Views)
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Re: Grand Arena - Indefinite Load Screen When Entering

★★★ Newbie

I am having the same issue, iPhone SE iOS 12.1.1

i also tried everything: uninstalling, restarting, other devices...

nothing worked

my ally code is 747-944-735

Message 30 of 62 (422 Views)
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