Grand Arena Defense did not set in third round

[Thanadraug]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Google Pixel 2 XL
OS Version Android 11 Build RP1A/21005.004.A1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 919118799
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug GAC Defense did not set from last round
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Canada

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I went to go do my Grand Arena Championship attacks in the third round, and I happened to be in communication with my opponent.

He informed me that I had no defenses set, and was wondering how that was possible.

I was fully cleared by my last opponent, and thought I would automatically have my defense set from last time

For having not set defenses, I also do not have all my teams available.  I set my Rey on defense the last round, and she is not available for attack.

Video showing the situation here: https://youtu.be/3c6oMhS_CCw

[EA_UltraSlide · Accepted solution]

Hi @Thanadraug and sorry to hear that.

We have now brought this to the team to investigate further.

Unfortunately, the results of GAC (and the fact you cannot use Rey to attack this round) are final and cannot be changed.

[EA_UltraSlide · Accepted solution]

Hi @Thanadraug and sorry to hear that.

We have now brought this to the team to investigate further.

Unfortunately, the results of GAC (and the fact you cannot use Rey to attack this round) are final and cannot be changed.

[Thanadraug]

@EA_UltraSlide I realize the results are final and I stand no chance of winning this round, I would just rather not have to worry that I'll have this same thing happen next time.

The game successfully set defenses in the second round without my intervention, but my first opponent did not attack at all.