Help us improve Answers HQ! Take Survey No, Thanks

Re: Grand Arena Championships - Not Receiving Points

by Mr_TouchMe666
Reply

Original Post

Re: Grand Arena Championships - Not Receiving Points

EA Live QV Team

Hi @TheWitness,

 

You received your 1000 points for winning today (31.07.2019) at 01:36:11.

Message 251 of 254 (187 Views)

Re: Grand Arena Championships - Not Receiving Points

EA Live QV Team

Hi @Mr_TouchMe666 and sorry that we've missed your post.

 

You did indeed not receive the points for winning the first round of this Grand Arena. We have flagged this with the team for further investigation.

Message 252 of 254 (187 Views)

Re: Grand Arena Championships - Not Receiving Points

★★★★ Newbie

Second round of the final gac matchups. Attempting to complete the “Perfectionist” feat- finished 4 battles all on the first try and did not get credited for a single battle. I will now miss the feat because there won’t be enough opportunities in round 3

 

Ally code- 876758471

Message 253 of 254 (128 Views)
Highlighted

Re: Grand Arena Championships - Not Receiving Points

★★★★ Novice

Hello again @EA_HighCommand,

 

It's been nearly a week since you acknowledged that I did not recieve the points for the win of the first round of the last grand arena. There are nearly 30 hours left in this GAC and I have still not recieved those points. Are there any news?

 

These points are the difference between me being in the top 50 of Kyber league and being top 200 right now. There is a huge difference in rewards. As such I should recieve the amount of rewards corresponding to my real ranking.

 

Thanks

 

 

Message 254 of 254 (99 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help