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Grand Arena Championship Crash and Sign up Issues

by CG_SBCrumb
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Original Post

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice

Crash during battle (not limited to GAC though)

539-336-619

Oneplus 5T, model Oneplus A5010

OxygenOS version 9.0.6 (android 9)

 

Successfuly signed up when it showed up.

 

Screen freeze during battle, can't do anything but forcequit the game, counts as a loss and causes me to lose my GA round.

Message 411 of 455 (205 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice

Game just froze during battle causing me a loss when it would have been an easy win..

Ally code: 458-657-725

Phone model: Galaxy S8

Software: G950USQS6DSI4

Two photos show the time at the top with the frozen battle.

Screenshot_20191019-103741_Heroes.jpg
Screenshot_20191019-103815_Heroes.jpg
Message 412 of 455 (190 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Newbie

What issue you are having?

Freeze during GAC fight causing me to loose the round.

 

Your Ally Code

112-747-648

 

Your phone model and firmware

Galaxy S10 - G973FXXU3ASIE

 

When did you sign up for this Grand Arena?

17.10.2019

Message 413 of 455 (181 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice

GA did not show up at all - disappeared Thursday or Friday last week. Noticed all my guild mates on discord were still fighting and posting screen shots. 767-715-383. I've been winning most of these since crossing 3.8M and advancing to 8vs8 = lots of awards being lost by not being able to participate.

Message 414 of 455 (158 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice

Screen shot from today, while everyone else is in round 3 of 3, of not having an arena available. Galaxy S9. 

Screenshot_20191023-111337_Heroes.jpg
Message 415 of 455 (112 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice
@Vevert1 It seems the OnePlus phones have a lot of issues with crashing in the game since the updates came out with g13
Message 416 of 455 (109 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice

I've had these crashes for a long time, it's far older than g13. I had them before revans. I just had one during tb.

Message 417 of 455 (94 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice
@Vevert1 That's terrible. Have you been reporting the crashes? It may be a compatibility issue with the OS
Message 418 of 455 (91 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice

Wouldn't say terrible. A pain in the *, though. I have only reported them to swgoh without ever receiving an answer.

Message 419 of 455 (81 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice

I was told to make sure you report as a bug and technical support as lost rewards, but for this specific issue report on here so they know every time

Message 420 of 455 (76 Views)

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