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Grand Arena Championship Crash and Sign up Issues

by CG_SBCrumb
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Original Post

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Newbie

Me too, signed up and no active event. Feats also partially reset, I only had the Khyber promo and clear territory quests lef tto do. Ally code: 633-916-211

 

GACbug.jpg
Message 341 of 414 (194 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★ Newbie
In both GA Championships, I signed up for the last GA of the cycle within a few hours of being able to do so. When they should have started I was not in it. Not upset, love the game but just wanted to report the bug.

Ally code 249-233-857

Using an iphone7.

No screenshots, unless you want one of me just not in GA.
Message 342 of 414 (216 Views)

Re: Missing Grand Arena

★★ Newbie
 
Message 343 of 414 (177 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★ Newbie

What issue you are having?

  • Seeing “no active event” for GA despite having joined during sign up period. Very disappointing.

Your Ally Code

  • 518-626-191

Your phone model and firmware

  • Joined while using iPad Pro iOS 12.4.1. Also use iPhone XS iOS 12.4.1.

When did you sign up for this Grand Arena?

  • within the first few hours of the sign up period

Please send any screenshots or videos of the problem occurring

  • i can send screenshot of GA not being available but I doubt that’s helpful.

 

I contacted support after the join period ended and they were of no help, and directed me to submit a bug report.

B7B8E375-E1DC-4F5C-BEF5-289CC84B890C.jpeg
Message 344 of 414 (194 Views)

Re: Missing Grand Arena

★★★★ Novice

Same for me, i never got the join button. After last round ended the screen was like in the post obove. never missed a ga so far. 

 

196-332-569

Message 345 of 414 (167 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★ Newbie
  • What issue you are having?
    • game freezes when using ewoks vs phoenix, happened 3 times already. Reinstalled the game 2 times (after each occurance)
  • Your Ally Code
    • 976-749-254
  • Your phone model and firmware
    • oneplus 5, android 9
  • When did you sign up for this Grand Arena?
    • 18/9
  • Please send any screenshots or videos of the problem occurring
    • not relevant
Message 346 of 414 (170 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★ Apprentice

Connection error ingame, after battle was finsihed, despite the fact that mobile data were working (checked with chrome and news homepages).

Cost me the win.

 

Mobile Samsung S7

no wifi, just mobile data

Android 8

 

GA sign up 9/18

 

Occured 20 minnutes after GA round start

 

 

Screenshot_Heroes.jpg
Message 347 of 414 (158 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Newbie

What issue you are having?

  • Seeing “no active event” for GA despite having joined during sign up period. Very disappointing.

Your Ally Code

  • 586-842-713

Your phone model and firmware

  • Joined while using iPhone XS Max iOS 12.4.1.

When did you sign up for this Grand Arena?

  • within the first few hours of the sign up period

Please send any screenshots or videos of the problem occurring

  • i can send screenshot of GA not being available but I doubt that’s helpful.

 

I contacted support after the join period ended and they were of no help, and directed me to submit a bug report.

F3C4A210-5736-4913-9BF8-A871ED6254FC.png
Message 348 of 414 (139 Views)

Re: Grand Arena Championship Crash and Sign up Issues

[ Edited ]
★★★★ Novice

What issue you are having?

Game froze and cost me the round.

 

Ally code:

494-863-299

 

Phone model and firmware

Nokia 6.1, Android 9 Pie, August 2019 security patch

 

Sign up for Grand Arena:

18 September 

 

Screenshot attached shows frozen moment. Traya was winning against purple bugs and I lost the battle and the oneshot full clear.

Screenshot_20190919-061722.png
Message 349 of 414 (127 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Newbie

I missed signing up for grand arena, i i didnt see any notifications, or anything in game, it just said when entering it, no events.

So i missed out after winning my last 2 grand arenas...kinda bummed

 

 

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Message 350 of 414 (117 Views)

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