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Re: Grand Arena Championship Crash and Sign up Issues

by EA_HighCommand
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Original Post

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Newbie
  • What issue you are having? my GA registration did not work
  •  
  • Your Ally Code 627-688-734
  •  
  • Your phone model and firmware Xiaomi pocophone 
  •  
  • When did you sign up for this Grand Arena?
  • Please send any screenshots or videos of the problem occurringScreenshot_2019-07-31-23-21-16-550_com.ea.game.starwarscapital_row.png
Message 261 of 407 (488 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice

Game stopped letting me take turns mid battle causing me to lose the battle, and subsequently the GA match. 

 

Ally Code: 428-623-919

iPhone XR

 

I tried to upload an image and a video the issue but it says the file is too large and won't allow me to. 

Message 262 of 407 (482 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice
  • What issue you are having? Game crashed durin matches. Screenshot would be just black screen so i dont see point to send it.. 
  • Your Ally Code 455-932-785
  • Your phone model and firmware Huawei P20 Android emui 9.00.0.280
  • When did you sign up for this Grand Arena? Signup went correctly 

ii is REALLY frusrating to compete during gac when opponent is doing perfect runs and you fail to win round because game crash. This has happened 3 times already on this month. Loosing by couple points because i didnt win durin first tries.. 

 

Message 263 of 407 (451 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice

So, no update on this still.... The millions of dollars this app brings in apparently doesn't pay for much customer service....

Message 264 of 407 (410 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice
Spoiler
 

Is there any plan to address this problem from last GA? We still haven’t heard if CG plans to compensate all of the many players here that got set back on the last GA by this glitch. Looks like there were a lot of us!

Message 265 of 407 (308 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice

And still no response from cg about this problem. Make me quit angree and sad. It is nice that they set the lifetimescore to 0 but hell this is not enough!

Message 266 of 407 (301 Views)

Re: Grand Arena Championship Crash and Sign up Issues

[ Edited ]
★★★★ Novice

Hi I had exactly the same problem I entered and could see the count down but when it came to about time for it to begin I wasn’t in it any longer, missing out on rewards and the championship store. My ally code is: 559-197-873

whilst my player code is:

[Player ID removed]

Message 267 of 407 (235 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Novice

Hi I entered the championship and could see the count down but when it came to about time for it to begin I wasn’t in it any longer, missing out on rewards and the championship store. My ally code is: 559-197-873

On the iPhone 8 with up to date OS

 

Thank you

 

Ian

Message 268 of 407 (233 Views)
Highlighted

Re: Grand Arena Championship Crash and Sign up Issues

EA Live QV Team

Hi @Boxinmonkey,

 

The recent Grand Arena Championship had to be canceled due to some issues. The official announcement can be found HERE.

Message 269 of 407 (225 Views)

Re: Grand Arena Championship Crash and Sign up Issues

★★★★ Newbie

Joined GAC however the even did not start and I have no matchups.

 

Ally Code: 937-756-388

Iphone XR 12.4

8/26

 

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Message 270 of 407 (166 Views)

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