Re: Grand Arena Championship Crash and Sign up Issues

by Calgacus66
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Original Post

Re: Grand Arena Championship Crash and Sign up Issues

★★★ Newbie

Problems joining

 

714-827-246 

 

iphone X

 

Tried to sign up that night. No photo

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Re: Grand Arena Championship Crash and Sign up Issues

★★ Novice

Game crashing during battles. In both Grand arena and territory battles.

 

Ally code 283-133-632

Phone: OnePlus 3

OS: Android 9.0.3

 

 

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Message 122 of 498 (460 Views)
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Re: Grand Arena Championship Crash and Sign up Issues

★★★ Novice

ally code 144-941-758

iphone 8

ios 12.3.1

joined this championship on launch - 9 July?

issue - game crashes when I tried to  launch a battle against  a squad during first attack phase - 11 July? -  needed to restart and when I did enemy squad showed a battle and my squad had disappeared - cost me another couple of battles to complete as my stronger squad had blinked out.  I did win the round but by significantly fewer points and also lost the first time bonus to count towards feat

 

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Re: Grand Arena Championship Crash and Sign up Issues

★★★ Newbie
@CG_SBCrumb Ally: 566-585-454
Phone: iPhone 7S+ iOS 12.3.1

Recent GAC. Round 2.
Crash while entering match. Never loaded, but it counted as a match upon logging back in.
Message 124 of 498 (496 Views)
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Re: Grand Arena Championship Crash and Sign up Issues

[ Edited ]
★★★ Newbie

Ally Code 546-389-399

Joined GAC at the very start and haven’t received 1000 points for the 1st round 

iPhone XR

Message 125 of 498 (477 Views)
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Re: Grand Arena Championship Crash and Sign up Issues

★★★ Novice

@CG_SBCrumb wrote:

Hi Holotable Heroes,

 

We are continuing to review the Grand Arena Championships for any issues during this exhibition. We’ve received reports of crashes during battle and players unable to enter Grand Arena. We are investigating further and are looking for more information. If you experience either of these issues, please post the following information below:

 

  • What issue you are having?
  • Your Ally Code
  • Your phone model and firmware
  • When did you sign up for this Grand Arena?
  • Please send any screenshots or videos of the problem occurring

  • Issue: Mid-Battle the game froze (buttons disappear and neither I nor opponent could take a turn). Will Result in Loss of Grand Arena Round and Zetas
  • Ally Code: 881-561-256
  • Model & Firmware: Samsung Note 4 Android version 6.0.1
  • Signup: During latest recent join period
  • Screenshots: Included two, so you can see that battle counter kept going, but state of battle was frozen

Please review logs for this and previous round of Grand Arena. Buggy things happened in both rounds

 

 

 

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Message 126 of 498 (468 Views)
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Re: Grand Arena Championship Crash and Sign up Issues

★ Novice

727-663-311

 

During a battle the enemy team stopped fighting, which in turn made me unable to do perform any battle action. I could still attempt to select another target (I couldn’t because of taunt, but I could see the animation), send messages, and change the sim speed. When the battle came to the conclusion, it did not resolve, it merely stayed put at 0:00 until I closed the app.

 

iphone 5s, and whatever the most recent iOS is. 

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Message 127 of 498 (464 Views)
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Re: Grand Arena Championship Crash and Sign up Issues

★★★ Newbie

Crashes entering the battle, circle keep on spinning until error msg appeared. Costing me one attempt and my JTR GAT team. Probably costing me this GAC as well.

allycode 843-751-734

iphone 7

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Message 128 of 498 (450 Views)
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Re: Grand Arena Championship Crash and Sign up Issues

★★★ Newbie

Crash during battle

 

849-994-352

 

Galaxy 8 note

 

 

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Message 129 of 498 (490 Views)
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Re: Grand Arena Championship Crash and Sign up Issues

★★★ Newbie

 

  • What issue you are having? Game freezing during battle on both my accounts causing losses on battles I would have won.
  • Your Ally Code. Main account is 942884893 and alt account is 656219581
  • Your phone model and firmware. Google Pixel 
  • When did you sign up for this Grand Arena? About an hour or so after it went live
  • Please send any screenshots or videos of the problem occurring. Have a couple pics but no video as I don't video my battles.

 

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