July 2019
Game regularly crashes during pvp. Lost this gac round due to crash. Also occurs in arena. Have reinstalled twice recently, not installation issue.
716 443 258
Galaxy S7
July 2019
July 2019 - last edited July 2019
Thank you for mentioning this! I tried to contact EA help but they said I was SOL. The issue I’m having is I joined grand arena during the join player lock in phase I believe was about 2 days ago. And when the time expires I was unable to view the event nor set any defenses, like I’ve done many times before.
Ally Code: 693-386-777
Player ID: a4pkiNPMQ0C0JXr0vC2sYQ
Model Phone: iPhone 6 iOS 12.3.1
i am unable to even view the event as it says there is none. I have spent a decent amount on this game and the game kinda kicked me out of the best event to use my roster in a fun way Thanks for the inquiry !
Attached is the screen from the other day when I noticed I couldn’t set defenses.
July 2019
Firmware: iOS 12.3.1
Phone model: iPhone XS
Ally-Code: 698 - 434 - 296
I signed up for GA during the attack phase of TW on July 11th, but after the start, it said “there are no active events”
July 2019
Unable to battle in GAC even though I joined.
472458717
iPhone XSMAX
Joined during enrollment period like always!
July 2019
783-683-161
iphone 6
at&t
game crashes during grand arena matches and territory war matches. Sometimes before it starts after I selected my team and sometimes in the middle. Both cause me to lose that round and team
July 2019
Issue I joined GAC around 02/07/19 but was never allowed into any matchups.
Ally code , 524927632
Phone., Huawei p20 Pro. EMUI 9.1
July 2019
Not sure what you need, but happy to help fix this bug. It was pretty frustrating experience.
After these 2 crashes/bugs I decided to reinstall the game and do a fresh install right after, and I haven't had any issues since *fingers crossed*.
July 2019 - last edited July 2019
Had this issue last GAC, could not enter event. 100% sure I registered but it said event wasn't available. Contacted customer service they were absolutely no help at all. Please refer to screenshot for post with date on June 25th. Was very frustrating missing out on those rewards, I'm so far behind on g13 now it's sad, and I refuse to pay for the 99.99 pack after getting so frustrated with EA customer service. They just said there is no issue, but we can give you 200 crystals.
Any help would be tremendously appreciated. On a more positive note the new Geo TB is awesome. Great content, thanks for the effort.
Ally code 293-633-393
Samsung Galaxy S8+ SM-G955U
Android version 9
July 2019
Ally code 965-951-774
iphone x
signed up before preview phase ended, once it went live it showed as if I missed registration.
I called and talked to EA and they told me “the event just started two hours ago and no issues have been reported” case #49629258