Grand Arena 3vs3 Missing Rewards [ Edited ]

[imperialvoidwlkr]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Razer Phone
OS Version 8.1.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 165-386-758
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I received my round rewards from Grand arena but I did not receive my first place event rewards from the grand arena 3vs3 event
Steps: How can we find the bug ourselves? No idea
Connection Type Mobile
Please select your region North America
Country United States

‌

<deleted duplicates>

[CG_MindTricks · Accepted solution]

Thanks for the confirmation. The missing event rewards have been sent to your inbox now. Apologies for the inconvenience.

[CG_MindTricks]

Can you please try to restart the game and let me know if the rewards pop?
Thanks.

[imperialvoidwlkr]

I have restarted multiple times and have uninstalled and reinstalled the app and still no rewards

[CG_MindTricks · Accepted solution]

Thanks for the confirmation. The missing event rewards have been sent to your inbox now. Apologies for the inconvenience.

[imperialvoidwlkr]

Thank you so much