May 2019
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy s9
OS Version Newest Andriod
Ally Code: (Find it here: http://bit.ly/AllyCode ) 289-847-633
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I won grand arena but was awarded 2nd place? Don't know if its a bug or a cheat from other player.
Steps: How can we find the bug ourselves? Look at screen shot. Winner had 0 points no participation.
Connection Type Wifi
Please select your region North America
Country USA
I won grand arena but was awarded 2nd place? Don't know if its a bug or a cheat from other player.
Look at screen shot. Winner had 0 points no participation.
May 2019
Agree, must be a bug. I just had the exact same thing and took screenshots. Mine was iOS on iPhone X
May 2019
May 2019
I had this issue as well...
May 2019 - last edited May 2019
Hi @IYAOYAS41 and thank you for the report.
We've checked our logs for the recently finished Grand Arena and it looks like your opponent had a different score. We flagged this for further investigation now.
Everyone else: If you can provide us with your ally code and a screenshot of the reward messages, we can add your accounts to the investigation.
May 2019
I had a very similar problem. I won 1 of the first two rounds. The 3rd round I don't know for sure because of the shortened review period, but I was leading the last time I checked. I defeated all the other person's defense and they hadn't attacked at all yet.
My ally code is 113-321-851
May 2019 - last edited May 2019
297-544-961 I had the same reward issue (opponent had 0 banners but I got 2nd), but didn't screenshot it.
May 2019
Yes, I know that they had one of my squads defeated but I believe my score was still higher than theirs. (Unless they had a comeback). I apologize I don't have a screen shot of the battle, but honestly I thought I won because I was way ahead with not a lot of time left. So are you saying they came back and beat my score?
May 2019
IYAOYAS41, unless I've missed something, nobody has suggested that you actually lost. The person from EA said that your opponent had a different score (I'm assuming they meant different from the zero shown in your screenshot, but that's obvious since they had placed defenses - they couldn't have had zero).
May 2019
Ive got the same issue. It says my opponent didnt have a score, but they set a defence. Im not sure of the result of the last round fight. Ally code: 371-937-112.