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Grand Areana Cheat or Bug

by IYAOYAS41
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Original Post

Grand Areana Cheat or Bug

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy s9
OS Version Newest Andriod
Ally Code: (Find it here: http://bit.ly/AllyCode ) 289-847-633
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I won grand arena but was awarded 2nd place? Don't know if its a bug or a cheat from other player.
Steps: How can we find the bug ourselves? Look at screen shot. Winner had 0 points no participation.
Connection Type Wifi
Please select your region North America
Country USA

I won grand arena but was awarded 2nd place? Don't know if its a bug or a cheat from other player.

 

Look at screen shot. Winner had 0 points no participation.

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Message 1 of 16 (528 Views)

Re: Grand Areana Cheat or Bug

★★★★ Novice

Agree, must be a bug. I just had the exact same thing and took screenshots. Mine was iOS on iPhone X

Message 2 of 16 (508 Views)

Re: Grand Areana Cheat or Bug

★★★★ Newbie
Had the same issue on an iPhone Xs
Message 3 of 16 (493 Views)

Re: Grand Areana Cheat or Bug

★★★ Newbie

I had this issue as well...

Message 4 of 16 (482 Views)

Re: Grand Areana Cheat or Bug

[ Edited ]
EA Live QV Team

Hi @IYAOYAS41 and thank you for the report.

 

We've checked our logs for the recently finished Grand Arena and it looks like your opponent had a different score. We flagged this for further investigation now.

 

Everyone else: If you can provide us with your ally code and a screenshot of the reward messages, we can add your accounts to the investigation.

Message 5 of 16 (454 Views)

Re: Grand Areana Cheat or Bug

★★ Novice

I had a very similar problem. I won 1 of the first two rounds.  The 3rd round I don't know for sure because of the shortened review period, but I was leading the last time I checked.  I defeated all the other person's defense and they hadn't attacked at all yet.

My ally code is 113-321-851

 

 

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Message 6 of 16 (434 Views)

Re: Grand Areana Cheat or Bug

[ Edited ]
★ Apprentice

297-544-961 I had the same reward issue (opponent had 0 banners but I got 2nd), but didn't screenshot it.C291C4B5-E98A-4689-88DE-F292ADA1CB72.png

 

Message 7 of 16 (421 Views)

Re: Grand Areana Cheat or Bug

★★★★ Novice

Yes, I know that they had one of my squads defeated but I believe my score was still higher than theirs. (Unless they had a comeback). I apologize I don't have a screen shot of the battle, but honestly I thought I won because I was way ahead with not a lot of time left. So are you saying they came back and beat my score?

Message 8 of 16 (398 Views)

Re: Grand Areana Cheat or Bug

★★ Novice

IYAOYAS41, unless I've missed something, nobody has suggested that you actually lost.  The person from EA said that your opponent had a different score (I'm assuming they meant different from the zero shown in your screenshot, but that's obvious since they had placed defenses - they couldn't have had zero).  

Message 9 of 16 (392 Views)

Re: Grand Areana Cheat or Bug

★★★★ Newbie

Ive got the same issue. It says my opponent didnt have a score, but they set a defence. Im not sure of the result of the last round fight. Ally code: 371-937-112.

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Message 10 of 16 (366 Views)

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