Got ripped off when opening a epic apex package
by tripsix26Original Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Don’t know
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? Tripsix26
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Opening an epic apex pack
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Don’t know
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My epic apex package gave me a common and a rare item when it says 100% chance of epic or better
What should be happening instead? Getting epic items
Steps: How can we find the bug ourselves? Don’t know
Why
Please make contact with an EA Game Advisor for assistance.
Click the following link to get started: https://help.ea.com/en/help-home/
For help with contacting an Advisor, please see this link: go.ea.com/HowToEAHelp
Thanks.
