June 2020 - last edited June 2020 by CG_MindTricks
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy 10+
OS Version I dont know
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug i cant log into the game. It says my session has expired. Blah blah it may have been 24 hours since i last logged in
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States
Screenshots of the game
*Edit: removed the screenshot with the Google Play email address displayed for security purposes.
June 2020
Posted about this as well. Missing energy refreshes and raids because of this
June 2020
Hi @gramsn1402 and thank you for the report.
Restarting your device should fix that issue and let you back into the game. We've checked the logs available to us but were unable to identify anything unusual there.
June 2020
June 2020
Hi @Cmdr_Kashyyyk and @gramsn1402 and thank you for reporting this.
Can you both restart the device you are using and see if that gets you back into the game?
June 2020
June 2020
Hi @TashAureus what's your ally code, so that we can have a look?
June 2020
June 2020 - last edited June 2020
@EA_HighCommand Just tried that, still giving same error. I also tried Uninstalling the game and reinstalling it. No luck
June 2020
@EA_HighCommand Restarting did not fix the issue. I also tried uninstalling the app and reinstalling it. That didn't work either