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Glass from windows and doors becomes white when far away from it (AMD)

by HyperJSTA
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Original Post

Glass from windows and doors becomes white when far away from it (AMD)

[ Edited ]
★ Apprentice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.73.48.1030
What expansions, game packs, and stuff packs do you have installed? Expansion packs: Snowy Escape, Island Living, Get Famous, Seasons, and Cats & Dogs Game packs: Vampires, and Dine Out Stuff packs: Nifty Knitting, Tiny Living, Moschino, and Laundry Day
Steps: How can we find the bug ourselves? Step 1: Place some windows and doors (The issue is not happening on all windows and doors). Step 2: Go far away from the placed windows and doors.
What happens when the bug occurs? The glass from windows and doors affected by the bug becomes white instead of staying translucent.
What do you expect to see? I want the glass from windows and doors to be translucent when the game camera is far away from it.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The issue is happening since patch 1.66.139.1020 (Pre-Batuu Update).

The blue window is from Get Famous and the half circle window is from Cats & Dogs.

 

Edit By Crinrict: Adjusted title

Message 1 of 22 (454 Views)

Re: Glass from windows and doors becomes white when far away from it

Hero

Hi @HyperJSTA 

 

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post

 

 

Also please post a picture of your ingame graphics settings

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 22 (420 Views)

Re: Glass from windows and doors becomes white when far away from it

★ Apprentice

Here's my usual in-game graphics settings, the issue is still present on lower settings and on the Ultra graphics quality.

graphics.png

Message 3 of 22 (385 Views)

Re: Glass from windows and doors becomes white when far away from it

Hero
@HyperJSTA Does it happen in all worlds ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 22 (353 Views)

Re: Glass from windows and doors becomes white when far away from it

★ Apprentice
@crinrict Yes, it happens in all the worlds I got. I believe this issue is a model issue since the pre-Batuu update. I will try to fix an affected window later by changing the mesh and will write about it here.
Message 5 of 22 (346 Views)

Re: Glass from windows and doors becomes white when far away from it

Hero
@HyperJSTA I'm unable to duplicate unfortunately.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 22 (327 Views)

Re: Glass from windows and doors becomes white when far away from it

★ Apprentice
@crinrict What do you mean?
Message 7 of 22 (323 Views)

Re: Glass from windows and doors becomes white when far away from it

Hero
@HyperJSTA It's not happening in my game.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 22 (314 Views)

Re: Glass from windows and doors becomes white when far away from it

★ Apprentice
@crinrict Oh ok, I will try on another PC later today and ask some people if the issue is present in their game.
Message 9 of 22 (311 Views)

Re: Glass from windows and doors becomes white when far away from it

@HyperJSTA

Please put all settings up to the highest possible and see if it still happens. I cannot reproduce in my game.

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Message 10 of 22 (288 Views)