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Gibraltar unable to pick up any items

by AssassinKea
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Original Post

Gibraltar unable to pick up any items

★★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Radeon (TM) RX 480 Graphics
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? Assassinkea
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. rondasvezhest (I don't know this person, we were randomly paired)
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Gibraltar
Which Legends were your squad mates using (if applicable)? Caustic
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. It is detailed in the attached video
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Literally just landed and encountered the issue
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 26/10/2019 19:00 or so (UK (GMT+1))
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I can't pick anything up. I can't pick up weapons, armor etc.
What should be happening instead? I should be able as normal to pick things up
Steps: How can we find the bug ourselves? Not sure. Looks to be intermittent, as I have never had this before. Literally landed, and within 30 seconds couldn't pick anything up. Attached a video of the problem (too long to attach onto this bug report: https://www.youtube.com/watch?v=Ej166Mr8g1M&feature=youtu.be )

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