Gear indicators in battle not showing up or displaying incorrect gear level

[ELBuAR7o]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy M21
OS Version Android 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 553-295-417
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Gear indicators in battle display incorrect gear
Steps: How can we find the bug ourselves? Simply enter any battle. Check character gear before entering and then on the target frame.
Connection Type Wifi
Please select your region Europe
Country Czech Republic

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Gear indicators - the coloured circular frame around character portraits - in battle are displaying incorrect gear level. It seems to always show a gear level exactly 4 tiers higher (i.e. if a character is gear 4, it will display gear 8) and any gear level past gear 11 isn't displayed at all, the frame is simply empty.

Looking at a tooltip of a character in battle will always display the correct gear level, so the issue only happens for the target unit frame.

Example can be seen in the attached screenshot. This Kanan Jarrus is gear 6, which the tooltip shows correctly, however the target frame shows him as gear 10. This happens with every single unit in every battle in the game.

[EA_UltraSlide · Accepted solution]

Hi @ELBuAR7o and thanks for the report.

The team are aware of this and are currently working on a fix for it.

[EA_UltraSlide · Accepted solution]

Hi @ELBuAR7o and thanks for the report.

The team are aware of this and are currently working on a fix for it.