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Game wont load

by chriscro09
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Game wont load

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? S8
OS Version 8
Ally Code: (Find it here: http://bit.ly/AllyCode ) 921-626-719
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Game wont load, stuck loading cantina
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country Usa

Game wont load, missing payouts.  never got compensated last week when this also happened.

Message 1 of 4 (118 Views)

Accepted Solution

Re: Game wont load

★★★★ Novice

Restarting didnt fix it.  I ended up clearing the game's cache, and it redownloaded some stuff which fixed it.  Thanks though.

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Message 3 of 4 (92 Views)

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Re: Game wont load

EA Star Wars: Galaxy of Heroes Team
Hey, please try to restart the game as that should fix it. Thank you.
Message 2 of 4 (116 Views)

Re: Game wont load

★★★★ Novice

Restarting didnt fix it.  I ended up clearing the game's cache, and it redownloaded some stuff which fixed it.  Thanks though.

Message 3 of 4 (93 Views)

Re: Game wont load

EA Star Wars: Galaxy of Heroes Team
Thanks for the additional information as it might helps other players as well.
Message 4 of 4 (87 Views)

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