March 2019
Same issue
Huawei P20 Mate Light
WiFi (LTE) and 4G mobile data
Android
Ally code: 773-532-611
March 2019
Same I ssue going on for over an hour
348-311-771
Any news how long it will take to fix? Free Crystals?
thank you!
March 2019
454-834-711
Android
I've tried both mobile data & wifi
March 2019
March 2019
Dont know ally code
Android. Galaxy 8
Have tried both wifi and data.
United States
March 2019
March 2019
Same here
Ally code 591-814-426
Galaxy s7
Wi-Fi and 4 g connection
Cleared cache several times but have been stuck on loading screen for 3 hours
March 2019
March 2019
March 2019
Product: Star Wars: Galaxy of Heroes
Platform: Apple iPhone
What type of device are you experiencing the issue with? Iphone 7+
OS Version: 11.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) Unable to access game
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug: I am unable to get passed the "loading cantina" screen. I have tried uninstalling and reinstalling the game, factory reset my modem/router, hard reset my iPhone, and definitely tried to wait over an hour expecting some download to take place but nothing other than getting stuck at the "loading cantina" screen. I am to believe that they're might a network issue?
Steps: How can we find the bug ourselves? Investigating and providing a solution
Connection Type: Wifi
Please select your region :North America
Country: US
Stuck on the "loading cantina" screen