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Re: Game stuck on loading Cantina screen

by penguinsfan221
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Original Post

Game stuck on loading Cantina screen

★★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Xperia X
OS Version 4.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 279716932
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Stuck in the "Loading Cantina" screen between 11:00 and 13:00 BRT. MIssed the energy recharges.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region South America
Country Brazil

Stuck in the "Loading Cantina" screen between 11:00 and 13:00 BRT. MIssed the energy recharges.

Message 221 of 287 (64 Views)
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Re: Game stuck on loading Cantina screen

[ Edited ]
★★★ Newbie

FI had the same issue as well with logging in. I could not pass the loading screen. 

Ally Code: (deleted Player ID for security purposes - ally code is 9 digits) 

Platform: iPhone 

Connection: Both 

Message 222 of 287 (76 Views)
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Re: Game stuck on loading Cantina screen

★★★★ Novice

987-238-567

Android

Both WiFi and data 

 

Missed payouts and energy refreshes 

Message 223 of 287 (70 Views)
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Re: Stuck on "Loading Cantina"

★★★★★ Newbie

Having same issuse cant log in

 

Ally code - 417-762-724

Android

Wifi

Message 224 of 287 (69 Views)
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Re: Stuck on "Loading Cantina"

★★★★ Novice

same issue

ally code: 282-415-396

iOS

mobile data/wifi

Message 225 of 287 (62 Views)
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Re: Game stuck on loading Cantina screen

★★★★ Newbie

Yeah just logged in here to say, I managed to get in the game at last, the game was stuck at loading cantina and I just plugged in earphones to my mobile, because I was planning to watch SW clones and a popup appeared press volume to unmute the game (I pressed nothing) and after that in few second I entered the game... Hope this helps

Message 226 of 287 (56 Views)
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Re: Game stuck on loading Cantina screen

★★★ Newbie

Same problem, couldn’t login from 4pm to 6pm Paris time.

i couldn’t fight in both arena.

 

Ally code: 838-556-892

platform: iPhone

connection: data

Message 227 of 287 (49 Views)
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Highlighted

Re: Game stuck on loading Cantina screen

★ Apprentice
I had the same problem. Was unable to access game for at least an hour (on various occasions ... not an hour straight).
Ally Code: 629-712-627
Platform (Android / iOS): iOS
Connection (Mobile Data / Wi-Fi): Both, but mostly Wi-Fi
Message 228 of 287 (46 Views)
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Re: Game stuck on loading Cantina screen

[ Edited ]
★★★★ Newbie

Got hit with the cantina load issue.  Ally code is 564-545-339.  iOS and Wi-Fi.

Message 229 of 287 (45 Views)
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Re: Game stuck on loading Cantina screen

★★★★ Novice

Ally Code: 366-955-393

Platform: Iphone xsmax

Connection: 4g/WiFi

Russia

Missed Arena payout

Message 230 of 287 (38 Views)
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