Game stuck on loading Cantina screen

[Edemedem91]

Hi i have the same issue.

ios

mobile data and wifi

546-171-488

[Aksun]

• Ally Code: can't login
• Platform (Android / iOS): Android
• Connection (Mobile Data / Wi-Fi) Both

Game stuck on Loading Cantina screen. 

[Kooduce]

Same here at an iPhone 6s Plus in Germany
Ally Code: 222-939-876
Both Mobile Data and WiFi

[ReevanJon]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 8
OS Version iOS 12.1.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 874-278-392
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Stuck at Loading Cantina screen
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region Europe
Country United Kingdom

‌

Game has been stuck on Loading Cantina screen  for the last 4 hours. Will miss both arena and ship payout climbs, not cool at all, also considering the panic farming to get the new characters up to 7* 

[cooljinam]

• Ally Code:849-839-518
• Platform (Android / iOS):Android
• Connection (Mobile Data / Wi-Fi): Mobile Data

Lost my progress of arena,energy, a raid too. 

[radu1508]

Same.

Product: Star Wars: Galaxy of Heroes
Platform: Android Phone 
What type of device are you experiencing the issue with? Phone Huawei Mate 7 gold edition
OS Version: Android 6.0
Ally Code:  594-592-188
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug: Game client stuck at Loading Cantina, haven't been able to login for hours now. Reinstalling the game, cache clearing nor rebooting the phone has not helped. All connections work just fine on the phone so it is not a connection issue from my side.
Connection Type Mobile and wifi
Please select your region Europe
Country Romania

[rjclark07]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone X
Ally Code: 791-744-724
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Game stuck on loading Cantina screen
Steps: How can we find the bug ourselves? Try to login
Connection Type Wifi
Please select your region Other
Country: United States, Tacoma, WA

[irishcane]

Ally Code 852-743-495
IOS
both WiFi and Mobile

[c8paprz3l37]

Same Stuck on loading...I cant open the app Code 577-261-528.

iPhone

[SpotCar941]

Ally code: 294-185-938

IOS 

WIFI