Game stuck in update

[jovyedwin]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Swgoh
OS Version 12.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 273.552.514
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Stuck in loading or update game
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Usa

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It take like 5 to 10 min to star playing