I had this situation already 3 times (2 times Arena 1 time GA)
I have Samsung Galaxy S9+
The problem appeared around 1.5-2 weeks ago, and I use this phone since 5 months
Hello I have the same issue on my Iphone 6+ since the yesterday update.
It happened three times in arena : my game freeze after my Yoda AOE a Darth Revan Team and MALAK puts the glowing purple thing on Yoda (i believe the update added the appliance of that thing after a critical hit). When it happens, i loose control of the game and can't move or use abilities. The timer goes on and nor the AI nor me are able to do anything.
If it's a power use issue why dont you put an option to reduce quality of graphics or power drain ?
Here are my latest freezes. Also one in Fleet battle, but didn't screenshot. First is from GA and second from Squad Arena.
I have this same problem on the 6T. They tell me the same thing. I can only assume the game isn't stable on the OnePlus phones. I've contacted EA several times. They used to send crystals and now they just send the same response over and over again. I usually get locked during arena. However, it's occasionally locked fleet arena, raids, or even at the start screen. I've played the game on my computer using blue stacks and it's never crashed.
a week ago