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Re: Game randomly freezes up during arena battles

by Levinthann
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Re: Game randomly freezes up during arena battles

★★★★ Novice

I had this situation already 3 times (2 times Arena 1 time GA)
I have Samsung Galaxy S9+

The problem appeared around 1.5-2 weeks ago, and I use this phone since 5 months

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Message 21 of 28 (280 Views)

Re: Game randomly freezes up during arena battles

★★★★ Novice

Hello I have the same issue on my Iphone 6+ since the yesterday update.

 

It happened three times in arena : my game freeze after my Yoda AOE a Darth Revan Team and MALAK puts the glowing purple thing on Yoda (i believe the update added the appliance of that thing after a critical hit).  When it happens, i loose control of the game and can't move or use abilities. The timer goes on and nor the AI nor me are able to do anything.

 

If it's a power use issue why dont you put an option to reduce quality of graphics or power drain ?

 

 

Message 22 of 28 (258 Views)

Re: Game randomly freezes up during arena battles

★★★★ Novice

Here are my latest freezes. Also one in Fleet battle, but didn't screenshot. First is from GA and second from Squad Arena. 

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Message 23 of 28 (251 Views)

Re: Game randomly freezes up during arena battles

★★★★ Novice

My last freeze. It seems it’s heavily related to yoda AOE criting and then Malak putting fear and taunting.

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Message 24 of 28 (220 Views)

Re: Game randomly freezes up during arena battles

★★★★ Novice

This has happened to me too in both arenas. I tried uninstalling and reinstalling and it doesn't help. 

Message 25 of 28 (168 Views)

Re: Game randomly freezes up during arena battles

★★★★ Novice

It happens everyday and no one cares at EA... 

Message 26 of 28 (134 Views)

Re: Game randomly freezes up during arena battles

★★★★ Newbie

I have this same problem on the 6T. They tell me the same thing. I can only assume the game isn't stable on the OnePlus phones. I've contacted EA several times. They used to send crystals and now they just send the same response over and over again. I usually get locked during arena. However, it's occasionally locked fleet arena, raids, or even at the start screen. I've played the game on my computer using blue stacks and it's never crashed. 

Message 27 of 28 (80 Views)

Re: Game randomly freezes up during arena battles

★★★★ Novice
Yeah, I've come to the same conclusion. Got freezes in Raid Legends too, so something is definitively wrong. If it's the phone, the chipset or OxygenOS is hard to say.
Message 28 of 28 (66 Views)

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