Re: Game randomly crashed on me in game
by EA_BlueberryOriginal Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060 6 GB Mobile
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? ImaSpacePotato
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. MrMitusu
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)? Lifeline
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Repulsor
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Applying a syringe
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 4 or 5
When did this happen? (dd.mm.yy hh:mm) 06/07/19 7:59 PM PST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game randomly crashed, a crash log was created
What should be happening instead? Game does not crash
Steps: How can we find the bug ourselves? No idea, just submitting a bug report to help our the devs.
Random
Have you tried disabling your Intel chip in case the game is trying to revert to that one?
A clean boot will help identify whether it's a program running in the background that could be causing the crashes.
Try a clean boot and then immediately launch Origin as administrator by right-clicking on the desktop shortcut.
How to Clean Boot your PC
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
