Re: Game not working

by EA_UltraSlide
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Original Post

Accepted Solution

Game not working

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Crashed, reboot home key
OS Version 14.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 232645423
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Not work
Steps: How can we find the bug ourselves? Crash, home key - reboot game
Connection Type Mobile
Please select your region
Country Russia

Problem, client not work

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Accepted Solution

Re: Game not working

EA Live QV Team

This should no longer be an issue for anyone. 

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Re: Game not working

EA Live QV Team

Hi @emergeworld and sorry to hear that.

 

Are you still running into issues with the game crashing after pressing the home button?

 

Some players are reporting that changing your device language to English, playing the game for several minutes and then changing the language back will resolve the issue.

Message 2 of 3 (185 Views)

Re: Game not working

EA Live QV Team

This should no longer be an issue for anyone. 

Message 3 of 3 (129 Views)