February 2019
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GTX 1070
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Serraphix
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Detemori, Radiothere
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)? Caustic, Gibraltar
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The Ring
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just killed an enemy team and were running outside of The Ring
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Keeps happening every 3 - 5 games
When did this happen? (dd.mm.yy hh:mm) 26.02.2019 22:00 (circa) GMT +1
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game closes or freezes and then closes. No error message, nothing, It's like the game just turns itself off. I noticed though, every time this happens, Origin says "A content patch is available, please refresh to get the updates". Even if I refresh, there is no new content and it keeps appearing every time the game closes.
What should be happening instead? The game should be working...
Steps: How can we find the bug ourselves? There doesn't seem to be an obvious trigger to this issue. My best guess is just playing the game in full squad. Unless Origin could be causing it.
Can Origin be closing the game on it's own?
February 2019
Hi, @SerraphiX
A small patch went out last night. Were you eventually able to download it and get into the ring?
February 2019 - last edited February 2019
Hey,
Well this particular crash happened after the patch. It seems that the patch didn't fix the crashing for me. (Unless there was another patch later in the night, I remember downloading one.)
I also think it is not directly tied to The Ring, since the game crashes at random places.
February 2019
I just noticed the location is called The Pit, not The ring... My bad.
February 2019
yes its downloaded and now my game crashes every game. ^^ cant play one single game w/o crash since the update.
February 2019