Game keeps flickering before crashing

[Horse2318]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy J6+
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 782-355-577
What type of issue do you have? Network/Connection
How often does the bug occur? Often (50% - 99%)
Summarize your bug After the game has been open for a while, in the foreground or background, and I start a new battle, all of the buttons, health bars, icons etc. start to flicker before the game just shuts down completely.
Steps: How can we find the bug ourselves? I discovered it by playing the game. I'd say that's your best bet
Connection Type Wifi
Please select your region Europe
Country United Kingdom

‌

If I am able to finish a battle after the problem then normally the background of the cantina is all black.

[EA_UltraSlide · Accepted solution]

Hi @Horse2318 and thank you for raising this.

If you continue to run into flickering issues and then crashes, could you please try and close any background apps that are not needed before launching the game.

[EA_UltraSlide · Accepted solution]

Hi @Horse2318 and thank you for raising this.

If you continue to run into flickering issues and then crashes, could you please try and close any background apps that are not needed before launching the game.