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Re: Game is using incorrect Google Play Store Account to make payments

by EA_MindTricks
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Original Post

Game is using incorrect Google Play Store Account to make payments

[ Edited ]
★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung J7
OS Version 8.1.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 687-774-798
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Game is using only 1 of 3 accounts to make payments instead of the account logged into
Steps: How can we find the bug ourselves? See description for details about the issue
Connection Type Wifi
Please select your region North America
Country United States

The update for Android-Only users on 02/19/2019 messed up my SWGOH game accounts

 

I have 3 game accounts for SWGOH with 3 different email IDs:

 

  1. [edit: email address removed] = Sthenos ; Ally Code = 634-789-376
  2. [edit: email address removed] = Sthenos2 ; Ally Code = 687-774-798
  3. [edit: email address removed] = Sthenos3 ; Ally Code = 362-513-113

When I try to buy crystals in "Sthenos" account, it now tries to pay with the 2nd Email ID's Google Pay account. Same thing occurs when I try to buy with Sthenos3 account. 

 

This needs to be corrected, as I'm unable to use some payment features from each of these specific account.

Message 1 of 2 (95 Views)
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Re: Game is using incorrect Google Play Store Account to make payments

EA Star Wars: Galaxy of Heroes Team
Hey, thanks for the report.
The way it works on Android when you try to make a purchase is that it will default to the last payment method used.
However, whenever you want to make a purchase you can tap on the right hand side arrow next to the payment method and you will be able to change it to the one you need.

Hope this helps.
Message 2 of 2 (67 Views)

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