Game has a stunning issue on Jakku on phase 1 & 2

by tztheo1967
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Original Post

Game has a stunning issue on Jakku on phase 1 & 2

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Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? General
Summarize your bug When phase 1 or phase 2 ends the game stuns for 2-3 seconds
What is your gamertag/PSN ID/EA Account name? zaloufis
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? At the start of 2018
What time did you see the bug? (HH:MM AM/PM) Dont remember
In what game mode did the bug occur? Galactic Assault
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? Play galactic assault on Jakku on PS4 and you will notice that the game stuns at the end of phase 1 & 2
What happens when the bug occurs? The game stuns for some seconds
What do you expect to see? I would like to see a fix to these because it is annoying and i have been eliminated many times due to that issue
Please select your region Europe
AMD or Nvidia Model Number Dont know

The game stuns and also the sound stuns too.The first time it happened i thought the game would crash but it was an issue.

Message 1 of 4 (445 Views)

Re: Game has a stunning issue on Jakku on phase 1 & 2

Community Manager

Hi @tztheo1967

Thank you for reporting this but from what you're describing it sounds like it could be a simple performance fix. 

Can you try a power cycle first to see if this fixes it for you? 

 

Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game. 

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Message 2 of 4 (398 Views)

Re: Game has a stunning issue on Jakku on phase 1 & 2

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Still not fixed but the stun is lowered at 2-1 seconds.
Message 3 of 4 (347 Views)

Re: Game has a stunning issue on Jakku on phase 1 & 2

Community Manager

I know it's not ideal, but would you be able to reinstall the game if it's still doing this to your game? I'm concerned it could corrupted files from an update.

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Message 4 of 4 (299 Views)