Game frozen after simming battle

by anotherowname
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Original Post

Game frozen after simming battle

[ Edited ]
★★★★★ Apprentice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone
OS Version 14.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Summed a battle after the game was already locked up in the state where the GP update banner never fully deploys and the game slows to a crawl (you can see a sliver of it at the top of the screen). Upon completing the battle, the rewards never fully populate and the ‘continue’ button never appears. Re-entering the app just keeps re-triggering the sound effect of simming the battle. No choice but to for e quit, as is necessary all the time in the Conquest build.
Steps: How can we find the bug ourselves? Trigger the GP change bug and sim a battle.
Connection Type Wifi
Please select your region North America
Country US

Video:

https://streamable.com/4b6wx0

As a side note, it’s absurd that the native video recording format for iOS—the platform on which most of your customers play the game—is unsupported on the bug report forum.

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