July 2020
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S10 Plus
OS Version Android 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 653214945
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug As I entered tge event, there was no sound of gameplay. I managed to use Rey's ability to put taubt on Rey Jedi Training and the game froze and a buzzing sound was persistant. I could not do or click at anything, so I closed the game. When I did that, the buzzing sound stopped, but my tickets were lost.
Steps: How can we find the bug ourselves? Not sure. It is the first time this happens to me, but it is frustrating, due to losing the 70 event tickets without playing the event. As I enteres the event, the lack of sound was weird and the buzzing started and did not stop until the game was closed.
Connection Type Wifi
Please select your region Asia
Country Philippines
As the game froze, I took the first print. I went to Discord to check with my guild if anyone had seen this and, as I went back to the game, the screen was black, but the hissing sound continued. It continued even with the game not being on screen, untik the game was closed by force.
July 2020
I feel you. I've had tons of crashes this last week. But losing 70 gl tickets was by far the most frustrating.
July 2020
July 2020
No response at all. Their help center was useless. I have 140 GL tickets saved up but I'm reluctant to use them. Had 3 squad crashes today. And 2 fleet. Couldn't climb in either. Lost so many crystals this past week
July 2020
July 2020