October 2018
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Motorola
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 122-713-964
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug My game freezes up when I hit the mod tab
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region South America
Country USA
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Motorola e cruise
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 122713964
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Mod tab freezing up game
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region South America
Country United States
Solved! Go to Solution.
October 2018
@Destro1169 Closing this thread as issue is currently being handled on a different thread: https://answers.ea.com/t5/Bug-Reports/Mod-loadouts-button-keeps-freezing-up-the-game/m-p/7096773#M18...
@VeeKnea Depending on the platform you are playing, have you tried any of the troubleshooting steps?
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
If that is not the issue, please create a separate thread on this matter as we will need your Ally Code and more details about why you cannot get into the game (is it crashing, freezing, do you get any error messages, etc) to investigate further.
Thank you.
October 2018
October 2018
@Destro1169 Closing this thread as issue is currently being handled on a different thread: https://answers.ea.com/t5/Bug-Reports/Mod-loadouts-button-keeps-freezing-up-the-game/m-p/7096773#M18...
@VeeKnea Depending on the platform you are playing, have you tried any of the troubleshooting steps?
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
If that is not the issue, please create a separate thread on this matter as we will need your Ally Code and more details about why you cannot get into the game (is it crashing, freezing, do you get any error messages, etc) to investigate further.
Thank you.
October 2018
Ty mind tricks. But creating another thread on here alludes me.
I like when Kyno posts the specific post on the forums.
Ty for your time.
March 2019