Game freezes upon request

by skrypz
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Original Post

Game freezes upon request

[ Edited ]
★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Note8
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 186771735
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Game stuck on loading after gear request
Steps: How can we find the bug ourselves? Ever since Grand Arena update, when I request a gear item from a character gear required screen, when I hit request, it normally puts out request and brings you to guild exchange page. But this bug freezes the game. I get blue loading icon that doesn't end. Have to close game and restart. Item is getting requested but game freezes.
Connection Type Wifi
Please select your region North America
Country United States

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Note8
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 185771735
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Game stuck on loading after gear request
Steps: How can we find the bug ourselves? Ever since Grand Arena update, when I request a gear item from a character gear required screen, when I hit request, it normally puts out request and brings you to guild exchange page. But this bug freezes the game. I get blue loading icon that doesn't end. Have to close game and restart. Item is getting requested but game freezes.
Connection Type Wifi
Please select your region North America
Country United States

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Note8
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 185771735
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Game gets stuck on loading after request.
Steps: How can we find the bug ourselves? Ever since Grand Arena update, when I request a gear item from a character gear required screen, when I hit request, it normally puts out request and brings you to guild exchange page. But this bug freezes the game. I get blue loading icon that doesn't end. Have to close game and restart. Item is getting requested but game freezes.
Connection Type Wifi
Please select your region North America
Country United States

Message 1 of 4 (206 Views)

Re: Game freezes upon request

★★ Apprentice
Me too.
Message 2 of 4 (184 Views)

Re: Game freezes upon request

★★★★★ Newbie

I experience this too, with the exact moves. 

Message 3 of 4 (173 Views)

Re: Game freezes upon request

★★ Novice
Same here for a few days now
Message 4 of 4 (143 Views)