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Re: Game freezes randomly after account switch

by JumLx38
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Re: Game freezes randomly after account switch

★★★ Novice

See attached doesn't appear limited to PVP content either it also is happening in PVE, this is the Padme Event, I'm beginning to think that these last few freezes (after the reduction from cache clearing every switch) are not associated with the originals.

 

Note it also seems not only myself is getting these as AhnaldT101 stream suffered one also.

 

Just a suggestion while these are painful they are infrequent if we were allowed 1 reattempt of content such as TB, TW or GAC then they wouldn't have a negative effect on the playerbase (other than inconvenience)

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Message 11 of 14 (121 Views)
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Re: Game freezes randomly after account switch

★ Apprentice

game freezes lock-up etc have been here for a long time - it is systemic and CG pat answer is : The logs dont show anything "

 

here are some thoughts:

 

1-  many people are seeing 

2- streams of you game promoters are seeing freezes and Lockups

3 - seems like your QA / Test department is not using the game enough as they cant reproduce this - maybe you need to fond people with lock-ups that are occurring and get debug build installed on their devices - 

 

this problem in i am sure many forms has been around for a few years with not much progress - i now expect  a few arena lock-ups a month, a few ship arena a month, at least 1 GAC battle a round , a TW lock-up per war and a DS/LS tb lock-up - I should expect better, but realize this is not an important issue to the developers and game / community managers.

 

 

Message 12 of 14 (111 Views)
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Re: Game freezes randomly after account switch

★★★ Novice

To quote nute gunray, this is getting out of hand, now there are two of them

 

This happened twice on my alt for 1st place win on GAC, as it's a low go account I lack the roster to backfill these attempts.  I really do expect better for a game I put cash into

 

Are there no other suggestions? This seems to happen ragardless of device, emulator, os etc. I am more than willing to install a debug version of the app to help out.

 

For reference my Alt ally code is 156-875-696

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Message 13 of 14 (87 Views)
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Re: Game freezes randomly after account switch

★★★ Apprentice

Hi there! 

 

@EA_UltraSlide, I get the same everyday. But from my side it might be amplified by my old phone.

 

And the freezes they change behaviour from update to update. 

 

Would it be possible to do log reports in a volunteer basis in the game? I would definitely be into it and help you guys.

 

Best regards and have a nice day

Message 14 of 14 (45 Views)