Game freezes in medal & dog tag Menu

[Flommingsen]

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2080
Enter RAM memory size in GB 2x8GB(16GB) DDR4 3000Mhz
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Medals & dog tag Menu
Please select your region Europe
On which server did this happen? "main menu"
When did this happen? (dd.mm.yy hh:mm) 13-03-2019
Summarize your bug Checked some of the medal stats, then the game froze, and i had to manually stop the game from task manager
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? If you somewhat quickly check the each medal in the medals menu, it eventually happens, almost everytime for me
What happens when the bug occurs? The game freezes, and you are unable to do anything
What should be happening instead? The game should not be frozen

‌

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2080
Enter RAM memory size in GB 2x8GB(16GB) DDR4 3000Mhz
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Medals & dog tag Menu
Please select your region Europe
On which server did this happen? "main menu"
When did this happen? (dd.mm.yy hh:mm) 13-03-2019
Summarize your bug Checked some of the medal stats, then the game froze, and i had to manually stop the game from task manager
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? If you somewhat quickly check the each medal in the medals menu, it eventually happens, almost everytime for me
What happens when the bug occurs? The game freezes, and you are unable to do anything
What should be happening instead? The game should not be frozen

‌

Here is the code i got from my event log:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Application Hang" />

  <EventID Qualifiers="0">1002</EventID>

  <Level>2</Level>

  <Task>101</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2019-03-13T21:27:08.211061400Z" />

  <EventRecordID>5629</EventRecordID>

  <Channel>Application</Channel>

  <Computer>RayTraced-Candy</Computer>

  <Security />

  </System>

- <EventData>

  <Data>bfv.exe</Data>

  <Data>1.0.70.10299</Data>

  <Data>4e1c</Data>

  <Data>01d4d9de9c78223b</Data>

  <Data>4294967295</Data>

  <Data>C:\Program Files (x86)\Origin Games\Battlefield V\bfv.exe</Data>

  <Data>7f4ed314-60b6-4901-b11d-23c25432b765</Data>

  <Data />

  <Data />

  <Data>Top level window is idle</Data>

  <Binary>54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary>

  </EventData>

  </Event>

[EA_Blueberry]

Thanks for the report, @Flommingsen 

Does this still happen after you right-click on the game in Origin and select "Repair?" Any chance you can also include an DxDiag for us?

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[Flommingsen]

Hey @EA_Blueberry 

A repair does not work for me, but as soon as i get home from work, i'll send my DXDiag 

[mistergoodnighte]

Selecting assignments while in lobby and game freezes, this is the 6th time. I have to restart this game from scratch. Again. So stupid.

I wish you guys would fix all issues first, then implement new features later. 

Having to reboot game every time you turn around is beyond old now. 

I could name over 20 issues this game has since day one that never been fixed yet.

I wish dice would quit putting trash out for games.

[Flommingsen]

Hey @EA_Blueberry 

Sorry the delay, had been busy, but here is my DXDiag.