Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? RedneckR3n3gad3
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Battle pass
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Attempt to see my season one progress
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 06.22.19.3:55 pst
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezes in battle pass. It shows I reached level 97 shows coin. A to continue b for back neither does anything had to quit from xbox home screen and restart game. Problem persists after restart
What should be happening instead? B should go back and a should continue
Steps: How can we find the bug ourselves? I'm not quite sure.
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? RedneckR3n3gad3
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Battle pass
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Select battle pass
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) O6/21/2019
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? If I select battle pass at the home screen it says I'm achieved level 97 shows I hot 100 credits. It says a to continue b for back i get stuck at that screen have to leave game and quit then restart game. This has been a persistent problem for a couple days and I'm not advancing in battle pass season 1
What should be happening instead? It shouldn't freeze the game b should go back a should continue and I should be able to advance past level 97
Steps: How can we find the bug ourselves? If you log onto my account and select battle pass you will get frozen
