Game freezes and crashes in champion / legend select screen

[Fthisloginstuff]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060, latest drivers installed.
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? Fthisloginstuff
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. -
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? -
Which Legends were your squad mates using (if applicable)? -
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Champion select screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Hovering over champions in champion select screen
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? it happens between 5 - 10 matches played in a row
When did this happen? (dd.mm.yy hh:mm) several days, 9.11 / 10.11 / 11.11 for example (EU GMT+2)
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezes and crashes, have to alt+tab out and end it task in task manager
What should be happening instead? game not freezing and crashing
Steps: How can we find the bug ourselves? hover over different champions in champion select screen

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After 5 - 10 matches, when hovering over the champions in champion select screen,

the game freezes and crashes, and will not respond to any controls in game.

There is no error notifications or anything when this happens.

You have to alt+tab out, and end it in windows task manager.

[Coolgrinda]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce 940MX
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? Coolgrinda
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Discord, Steam, Origin ofc..:D
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Pathfinder, but i wasnt tracking if it persists with specific legends
Which Legends were your squad mates using (if applicable)? Cant tell
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Character select. Only character select. Usually when its time for me to pick, but not allways.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was trying to select or waiting for the rest of the squad to select their character
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Overall - Many, on most recent gaming session after 2-3 games
When did this happen? (dd.mm.yy hh:mm) As of most recently, just now 09.11.19 18:18 ish GTM+2 But it started with the last update. Had no such crashes since the launch of the game.
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game just freezes on character select and since mainly i play ranked, my points are taken as if i left the game myself before it has even started. Not getting penalty though. Nor any errors...
What should be happening instead? Game should not freeze. Ever.
Steps: How can we find the bug ourselves? Play some Apex? :D But i dont think this is that common. It started after the last duos update.

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Attaching the DxDiag.txt

Will try to attach a video later.

[JuicyDemonade]

So i tried going ranked, and during the character select screen the game froze. I don't want to get banned because the game froze, what do i do? The game is still running

It's also using 0%-0.5% CPU and is stuck at a white screen

Edit:Nevermind, i closed the game using the task manager and i didn't get locked from the game, but i still very frequently have this issue.Any fixes for it?

[OQ_GeeAiBeeKira]

I have the same problem. 

[ozzyjs1]

Hello everyone, since some updates of the game, my game keeps frezzing. Right after I see the champion squad before the jumpship. In middle of these 2 transactions. it's absolutely random. but make is unplayable since I need to (ctrl+alt+del) and take the process down. never happend before season 3.

Specs:.

i5-3470

Ram:12GB

SDD: kingston uv500

Graphics: ASUS Strix GTX 960 latest driver 441.12

[SpectreFang]

Same here after the latest update. It happens to me every other game. Its too frequent and game is unplayable for me. I am loosing points in ranked due to this.

Config
Intel i5-7300HQ Processor, NVIDIA GeForce GTX 1060, 8GB RAM. WIth latest drivers installed

[Masakunai]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX1650 4GB lastest driver updated
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? Masashilive
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In Legends Select or maybe loading
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Legends Select or loading
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) After Duos Event Update 6/11/2019
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezing and still freezing
What should be happening instead? Game should be working
Steps: How can we find the bug ourselves? just join in the second match, the game will freezing

‌

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX1650/latest drivers installed.
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? Masashilive
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. in the select legends or loading
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. select legends or loading
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) after update Duos Event 6/11/2019
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezing and still freezing
What should be happening instead? Game should be working
Steps: How can we find the bug ourselves? just join in the second match, the game will freezing

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[BURRMINIERER]

it happens only while playing squads and since the latest update, updated graphic drivers and reinstalled apex once.

sadly didn't work. DxDiag enclosed, if its usefull

help appreciated

[Heressy01]

Hi,

so i have problems with Apex lately. Almost every second or third game I try to play,either when I choose the champion or the games starts the countdown of the new round apex freezes.

I have tried:

-Borderless windowed
-.Fullscreen

-My graphic card is up to date

-Adaptive fps

-Direct x is up to date

Pc specs:

-Nvidia GeForce GTX 1060 6gb Max-Q design

-8gb RAM

-Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHZ

-Windows 10

Please help

[Edupotchie]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060 3gb
Enter RAM memory size in GB 8gb
What is your gamertag/PSN ID/EA Account name? Edupotchie
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Picking a legend
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Picking a legend
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When picking a legend, it just freezes and I can't close the game. I can't even alt tab because the game is in fullscreen.
What should be happening instead? It won't freeze.
Steps: How can we find the bug ourselves? While I'm browsing for a fix if it exist, I saw posts of some player that encountered the bugs, I don't know how to trigger the bugs but it always happen to me and my rank points will be deducted.

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When picking a legend, it just freezes and I can't close the game. I can't even alt tab because the game is in fullscreen.