Help us improve Answers HQ! Take Survey No, Thanks

Game freezes after every 2 to 3 matches

by FreddieNext
Reply

Original Post

Highlighted

Game freezes after every 2 to 3 matches

[ Edited ]
★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GTX 1050ti
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? FreddieNext
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Selecting legend character
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. hovering over a character for selection
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 2 to 3 mtaches
When did this happen? (dd.mm.yy hh:mm) 31.09.2019 23:41
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When this bug occurs the game freezes and there's little to nothing to do than to alt+ctrl+del to force close it which is depressing every single time.
What should be happening instead? smooth running of the game without freezing and crashing
Steps: How can we find the bug ourselves? not sure how you guys are going to figure it out but this started happening most often when duos came out. maybe play some apex but I highly doubt you guys will face such problem.

will attach a screen recorded problem later.

Message 1 of 1 (77 Views)
Twitter Stream