June 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Deutsch
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.134.1020
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? When I play longer sessions (about 1 or 2 hours), the game suddenly falls down to 10 fps and this is only fixable when I press the esc button. Then it fixes itself.
What happens when the bug occurs? The game is pretty slow and falls down to 10 fps eventhough I have 60 all the time.
What do you expect to see? That the game doesn't lag this much when I play longer.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. This first occured when I installed the 1.63.133.1020 Patch.
I can confirm that my specs are way above the required ones.
Same happens on my bf's computer and with a fresh installed TS4. Sometimes it doesn't fix itself so that I need to exit to the main menu.
I have no mods installed but it happens with both mods installed and none. Also with a fresh Sims 4 folder.
We tried to determine if maybe the game takes up too much vram but this is not the case. The RAM and also the vram isn't overloaded at all and we still have plenty of space available.
This also first appeared when I installed the 1.63.133.1020 Patch so it must be a bug within that patch.
June 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2020
Yeah, also happens with internet disconnected
It's strange that it occured just after the newest patch but not before
June 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2020 - last edited June 2020
Happens on new and old saves. Doesn't matter and on my current save I have around 750 Tray files.
On a newly generated sims 4 folder it also happens.
I should add that this happens on a fresh installed ts4 on my bf's computer too-
Most of the time it happens when I enter buymode but also randomly when I play longer
June 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2020
Makes no difference sadly. FPS still drops down and won't go any higher than 20 until I press esc. Then I can play just normal until the next fps drop happens.
August 2020