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Game errors on ps4 when close to winning

by fetusdeletus6
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Original Post

Game errors on ps4 when close to winning

★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Isaiah3002
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Caustic
Which Legends were your squad mates using (if applicable)? Pathfinder
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Bridge
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing waiting out the remaining sqauds
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) Today
How often does the bug occur? Often (50% - 99%)
How severe is your issue?
What happens when the bug occurs? Application error blue screen
What should be happening instead? Me playing the game and possibly winning
Steps: How can we find the bug ourselves? Dont know just me and some friends happen theres video clip with the sony report they have at least a hundred of the clips of me erroring out

Sorry dont have video at the moment

Message 1 of 2 (59 Views)

Re: Game errors on ps4 when close to winning

Community Manager

Hey, @fetusdeletus6 

 

Are you getting a CE-34878-0 blue screen error? PlayStation has some steps around that error message in the link below.

 

https://www.playstation.com/en-gb/get-help/help-library/error-codes/ce-34878-0/

 

 

We've seen reports of the "Convert Incoming Voice to Chat Text" causing crashes. Try turning that off in the Audio tab under settings. 

Good luck and sorry to hear about the crashes when you're close to winning.

 

 

/Blueberry

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