Re: Game entering bug

by EA_David
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Original Post

Accepted Solution

Game entering bug

★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia geforce gtx 1660
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? Z33Slidzz
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. none
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. loading screen into game.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 17/10/2021 9:30PM EST
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Goes into champ screen after champ select and freezes. Game crashes after
What should be happening instead? Entering match to drop
Steps: How can we find the bug ourselves? try joining a game after 10 games it will happen at least once

Why is it our game crashes due to some bug I am sure and we lose rank and get a ban for it as well. insanity unplayable.........

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Accepted Solution

Re: Game entering bug

Community Manager
Hi, this is being looked at, with a patch hopefully coming this week. If you disable any animated banner poses you have active, that should help increase stability, though the issue may still manifest.
David.png
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Re: Game entering bug

Community Manager
Hi, this is being looked at, with a patch hopefully coming this week. If you disable any animated banner poses you have active, that should help increase stability, though the issue may still manifest.
David.png
Stay and Play.png
Message 2 of 2 (336 Views)